F.A.Q


  • How do we Book the Ticket? To book the ticket you can go to search box "Book Fast Boat Ticket" fill out your date departure, arrival date, numbers of adults, children and infant and then follow the next step to choose your boat, fill out the form provided including pick up and drop off if any and then continue to Payment chanel, choose the way you want to pay. 
  • Can we book via phone call? No we can not, we only provide online booking through our booking system. Phone is using only for emergency case for excample lost your tickets.
  • Can we pay cash on departure date? No, we don't accept any payment on departure date, only provide online payment.
  • Do we get our booking confirmation and ticket when we book online? Yes you will get the booking confirmation and tickets which is sending to the e-mail address you have input when you make a booking.
  • How do we get to the port or harbor? The fast boat operators are most provide with free hotel transfers to or from some specific areas in Bali.
  • Can we bring bikes, animals on the boat? No, the boat operator doesn't allow to brings animals and bikes on the boat.
  • Can We Cancel the tickets and how do we do that? Yes you can, see the cancelation policy for details. You can send us an email through contact menu.
  • How do We find the driver who's picking up us? The driver is coming to the hotel you stay (if you are stay on the area which is includes hotel transfers), what you need to do is stay on the Hotel Lobby or if you are going somewhere, please note to the reception.
  • How do we contact you if the pick up doesn't show up yet? On your ticket provide the contact details for the pick up arrangement, please call to the number provide.